Troubleshooting & Use cases
Learn how to fix common problems by yourself
External Post Guide for FTP Vendors
What Makes a Product not Available for Style Guide Retrigger Mapping?
Troubleshooting: Deleting samples
Where does Creative Force read data from during QC?
How to Troubleshoot "No Preset" in External Post QC
How to troubleshoot connectivity issues
How to Manually Uninstall Kelvin and Hue
Unable to see Kelvin transfer history
Failed Asset Delivery Message
Resizing the HUE Panel
Deleting Kelvin Working Folder
How to Troubleshoot: Files Not Returned from External Post
Kelvin says "CLIENT PERMISSION ISSUE"
How to disable GPU Rendering for HUE and Kelvin
Final Selection says "No data"
Error messages in Kelvin
How to get the debug info from the Creative Force Apps
Guide to take a full-screen screenshot
How to update HUE and Kelvin
How to uninstall/ reinstall HUE and Kelvin
Troubleshooting issues with the Bright River Connector
Troubleshooting issues with Pixelz
FTP/Box.com filename method for vendor
Troubleshooting: Cannot connect to Capture One
In-app speed tester and system checker
How Data Source syncing works
Troubleshooting: SSO issues
How to update properties in bulk
How to skip Photo Review step
How to skip Final Selection step on Gamma
How to apply workflow and style guide updates on products
How to bypass External Post
Default Workflow & Default Style guide
Guide to Ghost Mannequin
'AND' - 'OR' usage in conditional rule
Suggested user roles & user skills
How to Switch Images between Positions at Internal Post
Shortcuts within Creative Force
How to reset production
Troubleshooting Data Source issues
Approval steps in detail
What is a Data Source
Guide on automapping in Kelvin v5
Apply Updates to Individual Production Types - Disabled Production Types
Apply Updates to Individual Production Types- Adding A Production Type
Apply Updates to Individual Production Types - Add A Delivery Method
Apply Updates to Individual Production Types - Update Asset Naming
Apply Updates to Individual Production Types - Enable/Disable Variants
How to Save User Skills as a Template
How delivery matrix works
How to map images back from Bright River for Variants
Best Practice: Recommended User Permissions for External Post Vendors
How to work with Bright River using our External Post API
Product vs Sample
How To Use Workflow V2 and Style Guide V2
Workflow V1 vs Workflow V2