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Product vs Sample

Difference between product and samples

Ha Ngan Nguyen avatar
Written by Ha Ngan Nguyen
Updated over a week ago

If you are new to Creative Force, it might be confusing at first to differentiate the term Product and Sample in our system. This article will guide you through the definitions and some use cases to help you understand the terms more easily.

  1. Definitions

You can think Jobs as projects, seasonal collections or batches of items that you need to produce.

To create a Job, you must import a minimum of one product. The Job code must be unique but the Job name can be identical. You can use the same Product Codes and Sample Codes across different jobs, but the Product Code must be unique within one job.

You can use Job properties to enrich the data for your job in the system, the most typical one would be a Job deadline property, for example.

Learn more about Properties here.

Products are the data you ingested to the system, they are the record of everything you need to know about what work needs to be done throughout the creative process. These are used to display the progress of production.

One product must always have at least one sample associated with it. If you don’t assign a sample code to the product when importing it in the system, we will assign the CF Sample Code to go with that product.

If you don’t already use or have the Product Code in your flow, we suggest that the Product Code can be a combination of the Style Code + Color Code.

In the example below, the style code 91587 comes in three different colors, combining these you will have the Product Code.

You can enrich the product data by using the Product properties in CF. For example, brand and gender or color would be typically used as product properties.

Note:

There are two product states in CF: active and inactive.

Deactivated products will not be counted to the Job progress status. You can deactivate a product when the product does not have Done status. If the product is deactivate, its associated samples will be deactivated.

Samples are the physical objects, maybe clothing or accessories, anything that you are going to photograph.

You can think the Samples as a unique data entry for the size level of the physical objects. In the above example sheet, a ‘red’ item of the brand ‘Social’ (the ‘red’ and ‘Social’ is product property) can come in multiple sizes, so it is best to enrich such sample data by using Sample properties. You can then have the Sample Codes as a combination of Product Code + Size.

A sample can belong to one product or to multiple products if you enable sample pooling. Deleting a sample will not affect the production data, but there are a few scenarios where CF does not allow deleting the sample which you can read more here.

2. Status

Product status

There are four product statuses: Backlog - To Do - In Progress - Done.

Usually, when products are imported to the system, they will have Backlog status which indicates that the products are not ready for production. Once the associated sample of a product is checked-in meaning that the physical item is received at the studio, and it is ready to be photographed, the product status changes from Backlog to To do, flagging that it is ready for production. When the sample later got checked out, it will not affect the Product’s status.

Note:

  • Users can edit a product, manually changing the status from "Backlog" to "To Do" or vice versa as long as the production has not started yet.

However, under Studio Settings, you can decide the product’s status when they are imported.

In Progress: The product is In Progress as soon as the images are started transferring.

Done: The product is Done when all of its work units have Done status.

Sample checked-in status

Samples have two check-in statuses: checked-in and not checked-in, the ‘not checked-in’ status also includes ‘checked-out’ status.

Since a product can have multiple samples and there is also Sample Pooling option to share the samples between products, only checking in samples that are created at the same time as the product can change the product status from Backlog to To Do.

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