In Creative Force, Product Requests are a collection of productions related to a product record. Product Requests have related Samples and are contained within a Job. Ultimately, Product Requests can be thought of as a specific instance of when a specific product record needs to be shot.
Article Overview
The Product Requests Page is a hub where you can get data and apply actions related to your studio's Product Requests. To access the Product Requests Page, go to Productions along the top navigation bar → then, select Product Requests.
Filter & Search View
There are two main views you can use to navigate the Product Requests page, and you are able to switch between them via an icon near the top of the page.
View | Function |
| The Filter View is often considered the default view and has a similar layout to the Production Page. This view is better for sorting, displaying, and comparing large numbers of Product Requests. |
| The search view lacks some of the flexibility of information that is displayed, but it can be easier to navigate and more powerful when looking to narrow down more specific subsets of Product Requests. |
Filter View
Search ViewColumn Display
In the Filter View, you can change the order of columns and enable or disable columns for specific properties.
Display Settings
Select the Display Settings Icon to control the thumbnail size for Display Images.
Freetext Search
Use the Freetext Search box to type in specific values and search for matching results. For more information on Freetext Search logic, see our article here.
Filter Search
The filter icon can be selected to browse and then apply filters related to various properties. Multiple properties can be applied at once for very specific searches.
When browsing properties, a list of values for that property will be shown for easy selection– this list only shows a set number of values before it stops. Begin typing to narrow down the list of suggestions.
Some property filters also allow the application of conditional language to the search. eg, 'contains' or 'does not contain' "X."
For properties like Product Code, you can also select an option to paste a list of values from a CSV. This allows you to easily apply large value sets to your search.
Product Request Panel
After applying any relevant filters and generating the desired results, you can browse the list of matches and select them to bring up the Product Request Panel.
Once selected, the slide-in panel will present information relevant to the selected request via a set of tabs.
Panel Tab | Description |
Overview | View pertinent information for the Product Request, such as the related product properties, display image, and Color Reference. |
Production | View a list of the Productions related to the request, and take shortcut actions to interact with them at the production type level. |
Styling | View any Outfit or Styling data related to the request, or begin to build a new outfit with the request as the Primary Product. |
Samples | View the related Samples for the request and take actions related to them from the 3-dot menu. |
Assets | View all of the assets that have been produced per related Productions, and view them at each Workflow Step.
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Select the 'Eye' Icon for a more detailed view of asset info.
3-Dot Menu
From the 3-dot menu on the Product Request Panel, you can initiate certain actions specific to the Product Request directly.
3-Dot Action | Function |
Edit Product Request | You can disable/enable the product request, its related productions, or change its product property values. |
Reset Production | Move a related production back to a previous step to be completed again. |
Apply Updates | Apply Style Guide updates to the Product Request or its related productions. |
Change Source | Change the capture source back and forth between Photography (Kelvin) and VPI (Vendor Portal). |
Update from Data Source | When the Product Request is related to a record in your Data Source, you can sync new data manually. |
Update from File | Update product property values for the Product Request via a CSV/Sheet upload. |
Change Post Vendor | Change the post-production vendor. This is only available when you have post-production vendors set up under your studio settings. |
Bypass External Post | Force a production set to go to External Post-Production, directly past to the next Workflow Step. |
Move Product Request | Move the Product Request from its current Job to an alternate or a newly created Job. |
Display Image | Change the Display Image associated with the Product Request, overriding the current logic. |
Download Assets | Download the assets currently associated with the Product Request and its related productions. |
Change Sample Location | Change the location tied to related Samples or check them in and out. |
Print Sample Label | Print a sample label associated with this product request. |
Event Log | View a log of events and actions related to the Product Request. |
Delete Product Request | Delete this record of the Product Request. All assets and data related to it and its productions will be lost. This action can not be undone. |
Bulk Actions
The Bulk Actions button, towards the top right of the page, allows you to apply many of the 3-dot menu actions shown above to multiple Product Requests at once.
After having filtered for the specific product requests, use the left-most column to select and unselect the desired items– then, use the Actions button to browse and select an action to apply to them all at once.
By default, only the first 30 items on a page will be selected. Use the "Select all XX items" option that appears above it to make a complete selection.
This also contains a few unique menu options not available on the individual 3-dot selection menu. Review those actions in the table below:
Bulk Action | Function |
Export CSV | Generate and export a CSV File containing all of the filtered data displayed on the Product Request page for your selections.
The maximum number of selectable items to export is 10,000. If you select more than that, the Export CSV option will be greyed out. |
Scan | Initiate a Scan Flow via the Scan page– the selected items will be automatically brought over to the scan page. |