Vendor Portal Overview

The Vendor Portal feature allows studios to bring in images produced outside of Creative Force.

In this article, we will cover setup, configuration options at the studio and vendor level, as well as how to assign and complete requests.

If you're a studio administrator setting up the Vendor Portal for your vendors, here are the key configuration options available.

Located under Studio Settings, VPI Settings is where you can define default auto-mapping settings for each vendor. Setting up these defaults ensures consistency when your vendors submit images.

Under Production Setup, Product Vendors is where you can create default configurations for each vendor.

When you go to your Studio settings, you can access your vendors by going to the Product Vendor tab. From there, you can add a new vendor manually by clicking on 'Add'. Alternatively, you can also import your vendors via the Import button. Learn more
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When vendors log into the Vendor Portal for the first time, they'll see these default settings, which they can customize or revert to as needed.

Available in Workspace Settings, this feature lets you set up rules that automatically assign the correct source (Photo Production or Vendor Provided) when products are imported.
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​For more information on conditional rules, see our related article here.

In order to create a new image request for one of your vendors, you will need to change the source of a particular product or group of products.
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You can go to either the Production or Products tab to assign. Under both places, navigate to Actions and choose Change Source from the list to assign the products from photo production on Creative Force to Vendor Provided.

For a further in-depth look at assigning Products to vendors, see our related article here.

Once you or your vendors have signed into the Vendor portal, you will be met with a To Do, Doing, and Done Kanban view.

When your client sends you image requests, they will appear in the To Do column, in Doing when you are actioning the request, and Done once the images have been uploaded to your client.

You can click the three-dot menu next to a task to access the Image Requirements and Debug info.

Besides that, there are a few other functions that you can take advantage of:

After clicking on the 'Upload' button, there are a few criteria that you may want to review before submitting your upload requests.

Under 'Options', you will find additional actions if you want to upload more tasks or delete all files uploaded previously.

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With manual mapping will be able to map the images to the product. You can either drag and drop the image to the product or select the image, then hover over the product and click 'map'. Learn more

With automapping, you can configure specific identifiers to match your images with the correct product positions automatically.

This option is used for bulk upload, and you can combine up to five mapping methods with a priority order of your choice.

Additionally, you can enable the optional "Close Match" logic, which uses normalization and partial matching for cases where naming might be inconsistent.

For more information on Auto Mapping in the Vendor Portal, see our related article here.

The top right corner of your screen is the Profile, where you can access your settings, capture debug information for troubleshooting, or log out from the portal.

Within the 'My Settings' menu, you have four main areas: Settings, Contact Info, Date and Time, and 2FA.