Where to find Post QC
For quality control, head to the "Tasks" tab in the top menu and choose either “External Post QC” or “Internal Post QC.”
Utilizing Internal and External Post QC
Once there, you’ll see a Kanban board with three columns: "To Do," "Doing," and "Done." In "To Do," you’ll find tasks that haven’t been started yet. Click "Pick" to assign tasks to yourself or select ‘Bulk QC’ for faster processing.
Note: Only Account Owners and Admin users can release assigned tasks.
When you click "Start," you’ll move to the post-QC screen, and your tasks will shift to "Doing." As you complete each task, the next picked product will automatically load on the QC screen.
During QC, you can review, approve, or reject images with comments and markings sent back to the previous step as needed.
How to review
For a fullscreen view, select the image and press the spacebar—this will let you compare the pre- and post-retouched images. Use arrow keys to move between images.
To view reference images, including color references (if available), click the eye icon on the left side. You can also toggle variants on and off by clicking Variants and selecting your preferred options.
Click here to learn about the QC tool box.
On the right side, you can see the info panel. There are four tabs here:
Post: View file information, auto QA, supporting files for the task and instructions from the previous step (if available).
Product: Access product data.
Styling: View outfit information (if available).
Flow: Creative Force will show the next step if the image is approved or rejected
How to approve
To approve all images in the suite, click "Continue" in the top right corner, and they’ll move to the next step in your assigned workflow.
How to reject
To reject, select the image and press "ALT + R" or go to Actions > Mark all for rejection, then click "Continue." You’ll have the chance to add instructions or markings for the post-production team.
Once you’re done with comments and markings, click "Continue," and the product will return to the previous step.
Learn more about our mark-up screen here.
Note: Annotations and comments support a maximum of 512 characters.
Approval when a workflow contains more than one post-production step
If a workflow includes more than one post-production step, you can move images to the next step with comments and markings. Press "ALT + I" on the image(s) you want to annotate, or go to Actions > Mark all for instructions. This will display a blue instruction dot. Add your instructions as usual, and the image will continue to the next step.
