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Post QC

How to perform quality control for Internal and External Post-Production in Creative Force

Matthias Farenholtz avatar
Written by Matthias Farenholtz
Updated over a week ago

Where to find Post QC

For quality control, head to the "Tasks" tab in the top menu and choose either “External Post QC” or “Internal Post QC.”

Utilizing Internal and External Post QC

Once there, you’ll see a Kanban board with three columns: "To Do," "Doing," and "Done." In "To Do," you’ll find tasks that haven’t been started yet. Click "Pick" to assign tasks to yourself or select ‘Bulk QC’ for faster processing.

Note: Only Account Owners and Admin users can release assigned tasks.

When you click "Start," you’ll move to the post-QC screen, and your tasks will shift to "Doing." As you complete each task, the next picked product will automatically load on the QC screen.

During QC, you can review, approve, or reject images with comments and markings sent back to the previous step as needed.

How to review

For a fullscreen view, select the image and press the spacebar—this will let you compare the pre- and post-retouched images. Use arrow keys to move between images.

To view reference images, including color references (if available), click the eye icon on the left side. You can also toggle variants on and off by clicking Variants and selecting your preferred options.

Click here to learn about the QC tool box.

On the right side, you can see the info panel. There are three tabs here:

  • Post: View file information, auto QA, supporting files for the task and instructions from the previous step (if available).

  • Product: Access product data.

  • Styling: View outfit information (if available).

How to approve

To approve all images in a suite, click the Continue button located in the top-right corner. This action will advance the images to the next step in your workflow. The specific next step is also displayed directly below the Continue button for your reference.

How to reject

To reject an image, you can:

  1. Press ALT + R.

  2. Navigate to Actions > Mark all for rejection.

  3. Use the drop-down menu under the Continue button and select Reject, then click Continue.

Before proceeding, you'll have the option to include instructions or add markings for the post-production team, either to an individual file or all files.

In the markup screen for rejection, you can manually add the rejection reasons. Or if you have set up Standardized Markup Templates in your workspace, you will have the option to use pre-defined rejection reasons and flags.

Once you’re done with comments and markings, click "Continue", then the product will be rejected and returned to the previous step, or "Cancel" if you want to remain in this step for further review.

Learn more about our markup screen here.

Note: Annotations and comments support a maximum of 512 characters.

Approval when a workflow contains more than one post-production step

If a workflow includes more than one post-production step, you can move images to the next step with comments and markings. Press "ALT + I" on the image(s) you want to annotate, or go to Actions > Mark all for instructions. This will display a blue instruction dot. Add your instructions as usual, and the image will continue to the next step.

Similar to Rejection, if you had pre-defined instructions and flags, you can quickly insert them here to save time!

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