Troubleshooting & Use cases

Where does Creative Force read data from during QC?

Written by Brianna H
Updated over a week ago

How to Troubleshoot "No Preset" in External Post QC

Written by Brianna H
Updated over a week ago

How to troubleshoot connectivity issues

Written by Ha Ngan Nguyen
Updated over a week ago

How to Manually Uninstall Kelvin and Hue

Guide to fully uninstall Kelvin and Hue

Written by Brianna H
Updated over a week ago

Unable to see Kelvin transfer history

Written by Ha Ngan Nguyen
Updated over a week ago

Failed Asset Delivery Message

Written by Viviana
Updated over a week ago

Resizing the HUE Panel

Why can't I see HUE upload button?

Written by Ha Ngan Nguyen
Updated over a week ago

Deleting Kelvin Working Folder

Written by Ha Ngan Nguyen
Updated over a week ago

Insights error

You are not authorized to view Insights

Written by Ha Ngan Nguyen
Updated over a week ago

How to Switch Images between Positions at Internal Post

Written by Brianna H
Updated over a week ago

How to Troubleshoot: Files Not Returned from External Post

Written by Brianna H
Updated over a week ago

Kelvin says "CLIENT PERMISSION ISSUE"

How to solve the Client Permission Issue

Written by Matthias Farenholtz
Updated over a week ago

How to disable GPU Rendering for HUE and Kelvin

Written by Ian Mitchell
Updated over a week ago

Final Selection says "No data"

What can I do to fix the issue when Final Selection says "No data"?

Written by Matthias Farenholtz
Updated over a week ago

Error messages in Kelvin

Why am I seeing these error messages in Kelvin?

Written by Matthias Farenholtz
Updated over a week ago

How to get the debugging info from the Creative Force Apps

Written by Matthias Farenholtz
Updated over a week ago

Guide to take a full-screen screenshot

Written by Matthias Farenholtz
Updated over a week ago

How to update HUE and Kelvin

Written by Ha Ngan Nguyen
Updated over a week ago

How to uninstall/ reinstall HUE and Kelvin

Written by Ha Ngan Nguyen
Updated over a week ago

Troubleshooting issues with the Bright River Connector

Written by Ian Mitchell
Updated over a week ago

Suggested user roles & user skills

Written by Ha Ngan Nguyen
Updated over a week ago

'AND' - 'OR' usage in conditional rule

Written by Ha Ngan Nguyen
Updated over a week ago

How to skip Photo Review step

Written by Ha Ngan Nguyen
Updated over a week ago

How to skip Final Selection step

Written by Ha Ngan Nguyen
Updated over a week ago

How to apply workflow and style guide updates on products

Written by Ha Ngan Nguyen
Updated over a week ago

How to bypass External Post

Written by Ha Ngan Nguyen
Updated over a week ago

Default Workflow & Default Style guide

Written by Ha Ngan Nguyen
Updated over a week ago

Guide to Ghost Mannequin

How to Set Up for Ghost Mannequin in Creative Force

Written by Brianna H
Updated over a week ago

How to update properties in bulk

Written by Ha Ngan Nguyen
Updated over a week ago

Shortcuts within Creative Force

Keyboard shortcuts to ease the daily use of Creative Force

Written by Matthias Farenholtz
Updated over a week ago