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FTP & SFTP Connector

How to set up and use the FTP & SFTP Connectors in Creative Force.

Written by Viviana
Updated this week

Creative Force supports both FTP (File Transfer Protocol) and SFTP (SSH File Transfer Protocol).


Enable Connector

By default, these Connectors will be automatically enabled when your studio account is first set up.

If, for any reason, they have been disabled, head to Studios Settings β†’ Connectors β†’ FTP or SFTP, and select to re-enable.

πŸ“ Notes:

  • Creative Force does not support keyboard-interactive (Interactive) authentication mode.

  • We support two logon types: Normal and Key File mode.

Data Source

With the FTP & SFTP Connector, you can add connected files stored in an FTP as importable data for your Productions.

General Setup

For general information and a walkthrough on adding a new Data Source, first review our related article on Data Source Setup & Configuration.

FTP & SFTP Specific Setup

The next sections will cover specific configuration options for FTP/SFTP that are not covered in the general article.

πŸ—£οΈ Tip: Depending on your permissions and familiarity with the technology/interface, you may need to request the following information from your internal IT Team.

Connection Option

Function

Protocol

Define the connection protocol. Select from one of the following:

  • FTP

  • SFTP/SSH

  • SFTP/SSH & Private Key

Port

Define the connection port.

Encryption

Only an option when selecting the 'FTP' method. Select from one of the following:

  • TLS/SSL Explicit

  • TLS/SSL Implicit

  • Plain FTP

Host

Enter the host domain.

Example: ftp.yourdomain.com

Username / Password

Enter the FTP Username and Password with which Creative Force will connect.

File Path

Specify the file path within the FTP where Creative Force can access the file or files.

Type '/' to denote a subfolder path.

Delivery Location

With the FTP & STFP Connectors, you can deliver finished assets to a central location of your choice.
​

General Setup

For general information and a walkthrough on adding a new Delivery Location, first review our related article on Delivery Locations.

FTP & SFTP Specific Setup

The next sections will cover specific configuration options for the FTP/SFTP Method that are not covered in the general article.

πŸ—£οΈ Tip: Depending on your permissions and familiarity with the technology/interface, you may need to request the following information from your internal IT Team.

Configuration Option

Function

Protocol

Define the connection protocol. Select from one of the following:

  • FTP

  • SFTP/SSH

  • SFTP/SSH & Private Key

Encryption

Only an option when selecting the 'FTP' method. Select from one of the following:

  • TLS/SSL Explicit

  • TLS/SSL Implicit

  • Plain FTP

Port

Define the connection port.

Host

Enter the host domain.

Example: ftp.yourdomain.com

Username/Password

Enter the FTP Username and Password with which Creative Force will connect.

⚠️ Important: If you are choosing SSH File Transfer Protocol with private key, the maximum length of the private key allowed is 4096 bits.

Post Production

For more information on setting up and using FTP/SFTP for Post Production, see our related article here.

Explore Connectors

To review a list of all available connectors in Creative Force and their functions, select the button below.

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