Box is a smart content storage platform with powerful collaborative features. With a connection to Creative Force, studios can harness scalable and secure storage with post-production providers– and for when assets have completed production.
➕ Add On: Box.com is an add-on Connector. If you are interested in using it in your studio, please contact your CSM.
Set up and Enable Connector
⚠️ Important: In order to authenticate the connector, access to the Box 'Admin Console' is needed. This requires a Box Business plan. For more info, see here.
Box uses JSON Web Tokens (JWT) as the most common way of connecting to External applications like Creative Force. Further information can be found in their knowledge base article on the topic.
Step 1: Create a Custom App in Box.com
📝 Notes:
You will need to have different custom apps for External Post and Asset Delivery.
If you have multiple Asset Delivery locations or External Post Production providers within your Box account, you will want to have custom apps for each.
As a first step, you will want to ensure that you have two-factor authentication turned on for your Box account, via your Account settings, as shown below:
From there, you will want to navigate to the Dev Console via https://app.box.com/developers/console.
Once you are in the Dev Console, you will need to create a new app by selecting 'Custom App' from the options menu, as shown below:
Select Server Authentication (with JWT), choose the name of the application, and then create the app.
When the app has been created, you will want to navigate to the Application Scope section:
In Application Scopes, toggle the following settings:
Read all files and folders stored in Box
Write all files and folders stored in Box
Manage webhooks
📝 Note: If you change these settings in the future, you will have to reauthorize the app.
Step 2: Authorize & Enable App
After defining the application scope, you can move over to the Webhooks section. Click Manage Signature Keys. From here, you can generate the Primary Key and Secondary Key.
⚠️ Important: You must do this step before generating a Public/Private Keypair in order for the config.json file to have all the required info later when setting up the connection to Box.com in Gamma.
2. Move to the Configuration section and navigate to Add and Manage Public Keys so that you can generate a Public/Private Key pair.
📝 Note: This step requires Two-factor Authentication to be enabled.
You will need to save the config.json file for use later during the setup steps in Creative Force.
The first time you click on Generate a Public/Private Keypair you will be asked for two-factor authentication.
Once done, it will redirect you back to the app page where you can click on Generate a Public/Private Keypair again, and the JSON file will be downloaded.
3. Navigate to the Authorisation section and click on Review and Submit
4. Navigate to the Admin section.
Once in the Admin section, navigate to Apps, then Custom Apps. From here you can Authorise the app.
Step 3: Create Folders on Admin Account
1. After the app has been authorized by an Admin, you will want to go to the 'App Details' section of the Dev Console. From here, copy your 'Service Account ID.'
2. Once copied, you can go back into your Account and create an Upload and Download folder for your External Vendor and/or the Final Asset Delivery location folder:
3. Under "Invite additional people," you can paste in the previously copied service account ID. This will ensure folders are shared with the External Vendor.
Available Features
Post Production
For more information on setting up and using Box.com for External Post Production, see our related article here.
Delivery Location
For more information on setting up and using Box.com as a Delivery Location, see our related article here.
Explore Connectors
To review a list of all available connectors in Creative Force and their functions, select the button below.


















