This article goes over how you as a vendor can take advantage of the Vendor Portal to share images with your customer who is working with CreativeForce.
What is Creative Force and the Vendor Portal?
Creative Force is a Production Management System that allows Photo Studios, Brands and Retailers to manage their product photography workflows within one easy to use system.
We have built our Vendor Portal feature to enable our customers to bring in images that they have not produced themselves.
Your client will be able to invite you to use their Vendor Portal by creating you as a user. If you have multiple users submitting images to your client, they are able to create separate accounts for each one of your team members.
Once they have set up your user, you will receive an invite like the below to your email.
By clicking on the SETUP ACCOUNT button, it will then open up a new tab which will then prompt you to complete the set up of your account with a password alongside your first and last name.
Once done, you will be taken to a competition screen that will then lead back to the log in screen.
When logging into the Vendor portal we will give you the option to log in via email and password, or via a magic link that is sent to your email.
The first time that you log in you will be asked on the right-hand side to accept the invitation from your customer.
Once done, you can then access the Request Inbox where you can then go in and start uploading your images!
Vendor Portal Overview
Once you are into the Vendor portal you will be met with a To Do, Doing and Done Kanban view. When your client sends you images requests, they will appear in the To Do column, in Doing when you are actioning the request, and Done once the images have been uploaded to your client.
Besides that, there are few other functions that you can take advantage of.
1. You can upload your images via the blue UPLOAD button. This is where you can submit images to be assigned to the relevant jobs your customer has requested
2. If there is a specific product that you are looking for, you can use the SEARCH bar in order to locate the one you are after
3. The ACTIONS tab allows you to export all of the data from the Vendor Portal to a CSV file.
4. Is your Profile where you can access MY SETTINGS, DEBUG INFO, or Log Out. To learn more about Debug Information, check out this article.
Within MY SETTINGS you have four main areas, SETTINGS, CONTACT INFO, DATE & TIME, AND 2FA.
Within SETTINGS you can select a profile picture, and change your first and last name.
CONTACT INFO allows you to set up your contact information, while DATE & TIME can be changed to match your preferences.
2FA (Two Factor Authentication) can be set up for additional security on your account.
Finally, the lock icon in the bottom left corner allows you to change your password.
Using the Vendor Portal
When you are ready to submit images to the Vendor portal you can either do so in bulk by uploading a group of images at once, or individually by selecting a particular product.
When selecting a product individually, you simply need to hit START, which moves the product to the DOING collum automatically and opens up the request in a new screen.
Once the Image request has been opened, you will see on the right handside, the appropriate StyleGuide for the request, outlining the images you need to submit, with visual examples.
Next to each position, it will outline the number of images you can submit for each. It can either be an exact number or a predefined range depending on your customer's needs.
Once you are ready to submit images, you can either drag and drop the images in or click on UPLOAD to be taken to your finder.
When you have uploaded the images, you will be able to submit the images clicking on the blue SUBMIT button.
Alternatively, you can upload image sets in bulk where you upload multiple sets of product images in one go.
Once the upload is completed, you can either choose to upload more images via the OPTIONS tab or map group of images that have already been downloaded.
Once you are ready to map the images, you can click on MAP FILES NOW that opens up the mapping tab. The first step is to analyze the images to ensure that none are corrupt.
When the analyses of the images are done you can then identify if there are any auto mapping opportunities based on one of three auto mapping methods.
- Look for material number in the file name - In case you provide your own material/product ID to your client, we are able to map that code in the file name to the appropriate product if you client uploads that data into Creative Force.
- Look for the product code in the file name - This is almost the reverse of the last option. If your client provides their product code data to you, you can embed that information into the file name and have it auto mapped to the appropriate products.
- Look for asset output name in the file name - If your customer has given you a defined file naming convention to follow, we can also look for this pattern and auto-assign the images.
If successful, you will then see the suggested mapping and can change any incase you feel any are not correct.
Once the automapping step is done you can hit continue to take you to the manual mapping step. From here, you can select the images you want to manually map, and drag them to the appropriate images
When you are done, you can click on continue and you will see the DONE screen, where you can choose to keep any unmapped images for later, or remove them.
From there you can continue to submit requests as needed! In case you ever have questions or challenges you can reach out to us via live support in the chat bubble in the bottom right corner or by emailing firstname.lastname@example.org.