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Resourcing: Working Session

How to use Resourcing, as detailed through an example working session.

Resourcing interacts with different audiences across different tools. In this article, we will apply what we learned in the other resourcing articles to walk through an example working session– and see how it all comes together using real-world situations and data.

This article represents one practical way of working through Resourcing, not the only way. Every studio runs differently, so think of it as a starting point rather than a list of rules to follow.


Resourcing Setup

Before going through the example working session, it's important to note the details of everything that is set up on the studio side. This allows you to understand the intention and more easily follow the mental map throughout.
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In the next few sections, we will walk through how the statuses are set, who our available resources are, and what our sessions look like.

Studio Settings

Availability Statuses

Color

Icon

Name

Confirmable

Intention

Available

Yes

Marker that shows a resource is generally available for the date/time of the session.

Unavailable

No

Marker that shows a resource is not generally available for the date/time of the session.

Booking Statuses

Color

Abbr

Name

Response

Intention

OPT

Option*

Hidden

Marker that states the resource is a candidate to be booked.

HLD

Hold

Acknowledge

Marker that states the resource is pending booking.

CMF

Confirmed

Accept/Decline

Marker that states the resource has confirmed they are booked.

RLS

Release

Acknowledge

Marker that states the resource has been released from hold.

CNC

Cancelled*

Acknowledge

Marker that states the resource canceled their previous confirmation.

Hidden*: The statuses marked with an asterisk have been hidden in the studio settings and will not be shown to resources in the booking portal. These denote planner-only statuses meant for internal organization only.

Talent Setup

In Talent & Crew, I have a number of users added to act as my resources– users with varying skills, unique user properties, email addresses for contact, rates, and assigned agencies.

Notable Properties

Use Intention

Gender ID

For sets that have an assigned gender designation, I will be able to filter for models that match the apparel type.

Legal: NDA

For sets that are called out as sensitive, or where the assets are embargoed (such as for an unannounced collaboration), I have a property to filter for only users who have signed the necessary legal documents.

Session Setup

In my Planning Calendar, I have added Sessions for each day of the week through the month. The sessions vary by Production Type and have custom properties for unique qualities about the shoot. They are also assigned across two different sub-locations in my main location, Set A & Set B.

Session Type

Card Visual

Session Notes

On Model Session


PT: On Model (Images)

Standard on-model shooting sessions. Typically unisex, but sometimes gender-specific.

Video Session


PT: On Model (Video)

Video shoots for product detail page (PDP) on website, only required for certain products.

Non-Model Session


PT: Flats (Images)

Standard Tabletop Flat image shoots. Does not require a model.

Reshoot Session


PT: On Model (Images)

A floating reshoot session for any necessary reshoots from On Model sessions. These run every two weeks.

Campaign Session


PT: Editorial (Mix)

Editorial/Campaign shots for print and/or ecom website. Run for two days every other week.

Notable Properties

Use Intention

Gender

Specifies whether the garments for this shoot are grouped to a specific gender.

Special Booking Need 1-4

Besides the standard model, photographer, and floating stylist, specifies any additional roles necessary for the shoot.

Lighting Requirement

Specifies whether the shoot will need a special lighting setup; this might signify extra hands will be needed for prep.

Embargo

Specifies whether only people on set who have signed NDAs may be necessary.

Calender Setup

When setting up my calendar view for working, I will first enable the Session Lane, and then choose to group it by Production Type – so I can more easily see what I am booking for.

For my Resource List display settings, I will choose to group the list by Skills, and save it as a view I can easily access later.

For the Sessions where the apparel is grouped to a specific gender, I will also create an additional saved view where the Resource List is sub-grouped by Gender.

With my Sessions created, my resources all set, and my views configured, I can now move into the actual resourcing work for the session.

Availability Phase

For the availability phase of resourcing, my goals are simple– I need to review the planned sessions and request availability for users who have the correct skills for the session.

Bulk Select Users + Date

Despite some sessions having special requirements, I know all sessions will need at least one photographer. This is a great use-case for combining the skill grouping with bulk-availability requesting.

  1. To start, I can set my calendar to view by 'Month'

  2. I will then un-collapse the Photographer role in my Session List

  3. By hovering over the resources in the list, I'll bulk select each user

  4. On the calendar, I'll select the first day, then hold +click + & drag horizontally

  5. When I reach the final day of the month, I will let go of my mouse click

Create Bulk Availability Request

After releasing, I see the new Calendar Entry pop-up, with all of the resources I previously bulk selected added to the list, and the days I slid across as the range.
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  1. I'll do a quick check to verify emails are entered as expected.

  2. Verify my entry selection is for 'Availability'

  3. Toggle the 'Request Confirmation' option

  4. Enter a quick note that will appear along with the request to read them in

  5. Hit 'Create' at the bottom of the menu to complete the bulk request.

When the request has been sent, I can click the 'x' on the Quick Island Bar to deselect the users and prepare for my next resource group.

For other more general roles, I will repeat the same steps until I have requested availability for Photographers, Art Directors, Hair & Makeup, & Stylists.

Specialized Availability

For more speciality roles, or for sessions requiring more than what we would normally book for a set, I will review the custom properties/session notes and isolate the specific days they will be needed. Then I will send manual requests for those users for that specific date.

I will also address Models separately, as I need to consider that some are gendered shoots, some dont require models at all, that the agency may not appreciate a blanket availability request, as well as other details– like that some of my brands prefer certain models.

As resources enter the booking portal and respond to requests, their confirmed availability or unavailability will populate live on the calendar view.

With the availability answers in, we can begin to select candidates for each role via an optional shortlisting process.

Shortlisting Phase

In the shortlisting phase, we will build a shortlist of candidates for the required planning sessions internally– none of the changes made in this phase will be reflected externally to the resources we select. To do this, we will utilize our 'Option' booking status that we configured previously.

OPT

Option*

Hidden

Marker that states the resource is a preferred candidate to be booked.

Review & Add Options

Because Option is hidden from the portal, there's no email and no notification– the calendar is now a working document for the studio. During this phase, we will:

  • Review returned availability from each role

  • Compare with known details of the Session

  • Decide the best candidates from the pool

  • Mark them with the 'Option' status

Cleanup & Select

If we set multiple resources as Options, we can also consult with other stakeholders– then use the 'confirmed' state of the Options to narrow down and mark the final selection. Since Options are hidden, it won't affect anything other than the marker.

🗣️ Tip: As we move further into the booking phase, we can reduce the visual noise by turning off the availability markers. This creates a cleaner view of who we plan to move forward with.

With our options set and shortlisting complete, we can move on to the true booking phase of our resourcing process loop.

Booking Phase

Because true booking involves informing our available and selected resources of our intention to book them for a set, we will need to reach out with a new non-hidden status. In our demonstration example, we will be using the Hold and Confirmed statuses, respectively.

HLD

Hold

Acknowledge

Marker that states the resource is an option pending booking.

CMF

Confirmed

Accept/Decline

Marker that states the resource is selected to be booked.

For our non-selected options from the shortlisting round, we will use the Hold status to let them know they are an option but not currently tied to the session.

→

For our selected option from the shortlisting round, we will use the Confirmed status to let them know they are selected for the session and need to confirm.

→

From the resources side, they receive either an acknowledgment of the hold status or a request to confirm for the confirmation status.

Assign to Session

With all my selected resources informed and confirmed, I can now assign my confirmed candidates to the set they will be working on. I can optionally send them a notification to check and see the set details, or include an optional note.

The link is two-way. Once assigned, the resource appears on the Session's Team tab in the session panel, and additionally, via an assignment bar marked on their calendar row for the session days.

So you can read it either direction: open a session to see who's on it, or look at a resource's row to see what they're on.

Release Holds

When comfortable with our selections, confirmations, and assignments, we can loop back and release our holds using the 'Release' status, which is acknowledge-only.

RLS

Release

Acknowledge

Marker that states the resource has been released from hold.

The resourcing user will receive an automated message that states their status has changed from 'Hold' to 'Released' and prompts them to acknowledge the change.

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