Creative Force

Matthias Farenholtz

Ian Mitchell

Ha Ngan Nguyen

Learn how to fix common problems by yourself

Troubleshooting & Use cases 

External Post Guide for FTP Vendors

What Makes a Product not Available for Style Guide Retrigger Mapping?

Troubleshooting: Deleting samples

Where does Creative Force read data from during QC?

How to Troubleshoot "No Preset" in External Post QC

How to troubleshoot connectivity issues

How to Manually Uninstall Kelvin and Hue

Unable to see Kelvin transfer history

Failed Asset Delivery Message

Resizing the HUE Panel

Deleting Kelvin Working Folder

How to Troubleshoot: Files Not Returned from External Post

Kelvin says "CLIENT PERMISSION ISSUE"

How to disable GPU Rendering for HUE and Kelvin

What can I do to fix the issue when Final Selection says "No data"?

Final Selection says "No data"

Why am I seeing these error messages in Kelvin?

Error messages in Kelvin

How to get the debug info from the Creative Force Apps

Guide to take a full-screen screenshot

How to update HUE and Kelvin

How to uninstall/ reinstall HUE and Kelvin

Troubleshooting issues with the Bright River Connector

Troubleshooting issues with Pixelz

FTP/Box.com filename method for vendor

Troubleshooting: Cannot connect to Capture One

In-app speed tester and system checker

How Data Source Syncing Works

Troubleshooting: SSO issues

Troubleshooting

How to update properties in bulk

How to skip Photo Review step

How to skip Final Selection step on Gamma

How to apply workflow and style guide updates on products

How to bypass External Post

Default Workflow & Default Style guide

How to Set Up for Ghost Mannequin in Creative Force

Guide to Ghost Mannequin

'AND' - 'OR' usage in conditional rule

Suggested user roles & user skills

How to Switch Images between Positions at Internal Post

Keyboard shortcuts to ease the daily use of Creative Force

Shortcuts within Creative Force

How to reset production

Troubleshooting Data Source issues

Approval steps in detail

What is a Data Source

Guide on automapping in Kelvin v5

Apply Updates to Individual Production Types - Disabled Production Types

Apply Updates to Individual Production Types- Adding A Production Type

Apply Updates to Individual Production Types - Add A Delivery Method

Apply Updates to Individual Production Types - Update Asset Naming

Apply Updates to Individual Production Types - Enable/Disable Variants

How to Save User Skills as a Template

How delivery matrix works

How to map images back from Bright River for Variants

How to configure user permissions when using Creative Force’s External Post API

Best Practice: Recommended User Permissions for External Post Vendors

How to work with Bright River using our External Post API

Product vs Sample

How To Use Workflow V2 and Style Guide V2

Bri H.

Viviana

Use cases

Find answers and get help from Intercom Support and Community Experts

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