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Workfront connector in Ecom
Workfront connector in Ecom
Ha Ngan Nguyen avatar
Written by Ha Ngan Nguyen
Updated over a week ago

You will first need to enable the Workfront connector in your studio here.

After enabling the connector, you will be able to sync Creative Force Jobs to Workfront Projects.

In order to connect a job, go to the jobs page and find the appropriate job and click on VIEW in the top right corner.

On the left-hand side, you will then be able to connect the Job.

Clicking on the CONNECT PROJECT button allows you to then input the project URL.

After the connection is successful, Creative Force will then build and maintain a structure of tasks and subtasks in Workfront with information and status. As tasks are updated in Creative Force, progress is then tracked in Workfront.

Note:

  • One Workfront project can have multiple jobs but one job can connect to only one Workfront project.

  • After the connection is successful, CF will then build and maintain a structure of tasks and subtasks in Workfront with information and status. When a job is connected to a Workfront project CF will:

    • create a Photo Studio task on the project, using the “Photo studio task name” in the setting.

      • Under this task, create a hierarchy of subtasks: Jobs using the ‘Ecom task name’ in the settings -> Job Name 1 -> Product code 1... etc

We suggest that you do not create a task or sub-tasks within the task tree that is created by Creative Force when a job and project are linked. Which means one product in CF and can only have one task in Workfront. In the case that link is removed at a later date, Creative Force will remove the tasks it has created and any sub-tasks, whether they are automatically or manually made.

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