Creative Force is a cloud-based application and to use it, you as a customer, need to allow some outbounds and inbounds if you have a Firewall / Proxy.
The document below describes what is required.
You as a customer should allow outbound to these domains (if you have a Firewall / Proxy):
Verified Creative Force domains
Other Verified domains
In order to test your system's compatibility with the above domains you can use the following test application:
System Requirements Checker
Additionally, we need outbound access to Amazon AWS services at IP ranges defined here: IPs for AWS services
Please be aware that the IPs from Amazon get updated regularly and a new JSON IP range list is populated. It’s highly unlikely that it will impact the Creative Force applications, but updates to the services can happen.
As an alternative, it can be considered to allow outbound access to:
You can run the below test, to see your relative performance in connecting with our AWS S3 bucket. Reach out to your Customer Success Manager to gain credentials.
ZEBRA Network printer
If you are using the feature “ZEBRA Network printer”, you may have to allow outbound to the address of your printer. The Printer settings can be found at https://app.creativeforce.io/settings/studio/print/printers
Depending on your settings, you may need to allow outbound to the specific IP address of the URL.
If you are using our Triad application for printing, you need to allow outbound traffic for these:
You as a customer should allow inbound from these IP addresses (if you have a Firewall / Proxy).
This requirement is only for
Client delivery functionality
External vendor functionality.
Client Data source
You can ignore this requirement if you don’t need these settings.
The Client delivery settings can be found at https://app.creativeforce.io/settings/studio/clients, section “Delivery Options”.
The Vendor settings can be found at https://app.creativeforce.io/settings/studio/post-production
The Webhook settings can be found at https://app.creativeforce.io/settings/studio/developer
The “Client data sources” settings can be found at https://app.creativeforce.io/settings/studio/clients, section “Data sources”.
Depending on your settings, you may need to open a port. For example, if you made a setting to deliver assets to a server via SFTP at port 22, then you will have to open port 22 on that server.
Customer should allow these SSL certificates:
Certificate for domain
Customer can view this certificate by going to https://app.creativeforce.io/
Certificate for Windows application
You can view this certificate by download our applications (HUE and Kelvin) from https://download.creativeforce.io/
Certificate for macOS application
You download the certificate from this link: